Privacy Policy
Scope
This policy explains how GentleNest Haul School processes personal information when you browse our pages, enroll in courses, or contact support.
Data we collect
- Account data: name, email, and optional phone number you provide.
- Training preferences: selected courses, study pace settings, and notes you save in Fallows.
- Technical data: IP address, device type, and browser version in server logs.
How we use data
- Provide services, like course enrollment and certificate records.
- Improve safety education through anonymized usage insights.
- Respond to your messages and deliver account notifications.
We do not sell personal data or run third‑party ad trackers.
Security
We secure data with encryption in transit, principle of least privilege, and access reviews. No training records are shared without your explicit request or legal requirement.
Your rights
- Access: request a copy of your data.
- Correction: update inaccurate information.
- Deletion: ask us to delete your account and related records.
- Objection: opt out of non-essential processing.
Retention
We retain records for as long as necessary for training administration, legal, or compliance purposes, then securely delete or anonymize them.
Policy updates
We may update this policy to reflect new regulations or features. Material changes will be posted here with a revised date.
Contact
Email [email protected] or call +1 (206) 555-0182 regarding privacy questions.
For general course inquiries, please use our contact page.